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10 Questions About Import and Export Agency Services: How to Choose a Compliant Agency Company? What to Do When Goods Are Blocked at Customs? 2025 Latest Answers

10 Questions About Import and Export Agency Services: How to Choose a Compliant Agency Company? What to Do When Goods Are Blocked at Customs? 2025 Latest Answers

Goods importExport agentWhat qualifications does the company need?

According to the latest 2025 Customs Registration and Administration Regulations for Import/Export Consignees, compliant agencies must hold:

  • Customs registration certificate(Validity 5 year)
  • Registration Form of Foreign Trade Operators
  • Electronic Port IC Card
  • Special industries require corresponding licenses:
    • Food category requires import/export food record filing
    • Medical devices require CFDA certification

What specific services does agency service include?

Professional agent companies should provide end-to-end services:

  • Document services: Prepare commercial invoice, packing list, certificate of origin, etc.
  • Customs clearance: HS code classification, declaration element review
  • Logistics coordination: Sea/air freight booking, dangerous goods transportation plan
  • Tax Treatment:Export tax refundDeclaration, import VAT deduction

III. How are agency fees structured?

2025 industry standard fees include:

  • Basic agency fee (0.3%-1.5% of cargo value)
  • Customs clearance fee (200-800 RMB/shipment)
  • Document processing fee (50-200 RMB/certificate)
  • Special Service Surcharge:
    • Expedited customs clearance services
    • Special warehousing requirements

What are the common reasons for goods clearance obstruction?

Customs statistics from recent three years show main issues concentrate on:

  • Document information mismatch (35%)
  • Commodity classification errors (28%)
  • Missing licenses (20%)
  • Declared value disputes (17%)

What taxes and fees are involved in the import process?

2025 latest import tax composition:

  • Tariff (according to agreement rate/MFN rate)
  • VAT (13%)
  • Consumption tax (specific commodities)
  • Anti-dumping duty (involved commodities)

How to avoid trade compliance risks?

Professional agencies should establish triple risk control mechanisms:

  • Pre-event: Trade country policy screening
  • During process: Real-time HS code verification system
  • Post-event: Complete document archiving (minimum 5 years retention)

How to handle special goods?

Special attention should be paid to three types of goods:

  • Dangerous goods: UN packaging certification, MSDS documents
  • 28. Food category: Quarantine approval + Chinese label filing
  • Medical device: Registration certificate/filing certificate + clinical evaluation

How to choose a high-quality agency company?

Examine four key indicators:

  • Industry operation experience (recommended 5 years or more)
  • Port service network (covering major import/export ports)
  • Information system construction (real-time progress tracking available)
  • Customer evaluation system (check Customs AEO certification)

How to ensure import/export timeliness?

Standard operation cycle reference:

  • FCL shipping: Booking→Port arrival 25-35 days
  • Air express: Declaration→Release 3-7 working days
  • China-Europe Railway Express: Station to station 18-22 days

How to handle trade disputes?

Recommended hierarchical handling mechanism:

  • Primary disputes: Resolution through agency company negotiation
  • Intermediate disputes: Apply for Customs classification advance ruling
  • Major disputes: Mediation through International Trade Arbitration Commission

ISO22000 food management...
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